> ## Documentation Index > Fetch the complete documentation index at: https://docs.timetracker.in/llms.txt > Use this file to discover all available pages before exploring further. # Workspace notification defaults > Set the notification defaults everyone in your TimeTracker workspace starts with – which updates arrive, on which channel, and when daily reminders fire. This page sets the notification **defaults** for everyone in the workspace. Find it at **Settings** → **Workspace defaults** (`/{slug}/settings/notifications`). **This page is workspace defaults only.** Your own notification settings are not here. Every personal setting lives on the person, on the **My profile** page. See [/account/notification-preferences](/account/notification-preferences). If you open this page without the capability to change workspace settings, you get a card headed **Looking for your reminders?** with a **Go to my profile** button. Nothing on this page is yours to change. ## Before you start You need the **Update workspace settings** capability (`workspace.updateSettings`) – the same one that guards General settings. By default that is **Owner** and **Admin** only. The nav item is labelled **Workspace defaults**, under the **Notifications** group in the settings sidebar. It appears only if you hold the capability. The page is titled **Notifications**, with the description *"What everyone gets by default. Changes save as you make them."* ## The save flow There is no **Save** button. Every switch, time and picker writes the moment you change it. If a write fails you see an error toast and the control snaps back to the stored value. ## What everyone gets The first card is **What everyone gets**, badged **Affects everyone**. Its description reads *"The starting point for every member. Anyone can change these for themselves from their profile."* It is a grid: seven notification categories down the side, two channels across the top. ### The channels | Channel | What it means | | ---------- | ----------------------------------------- | | **In-app** | The bell and the inbox inside TimeTracker | | **Email** | An email to the person's address | Those are the only two. Other delivery routes are not offered here – webhooks are configured on their own settings page. ### The seven categories | Category | Covers | | ------------------------ | ------------------------------------------------------ | | **Work assigned to you** | Tasks assigned, due soon, overdue, and mentions | | **Approvals** | Timesheets, time off, and timecard decisions | | **Daily reminders** | The morning, evening and deadline checks | | **Money** | Invoices, payments, and budget thresholds | | **Project changes** | Scope requests and other project-level activity | | **Account** | Invitations, membership and workspace changes | | **Security** | Sign-in and access alerts. Mostly delivered regardless | Every cell is a switch. A cell with no stored value shows as **on**, because that is what the workspace gets when nobody has said otherwise. ### A default, not a rule Switching a cell off here changes what a member gets **until they say otherwise**. It cannot silence someone who has turned that category on for themselves. This card sets a starting point, not a lock. If a switch fails to save you see *"Could not change that default."* ## Workspace defaults for daily reminders The second card is **Workspace defaults**, also badged **Affects everyone**: *"Applies to anyone who has not set their own times. Everyone gets these times in their own timezone."* There are three reminder slots, each with its own switch. There is no master switch – a workspace that wants a morning agenda and nothing else does not have to choose between all three and none. | Slot | What it sends | Controls | Default | | ----------------------- | ----------------------------------------------------- | ----------------------------- | ------------------ | | **Morning** | Today's tasks, every working day | On/off switch and a time | On, 08:00 | | **Evening** | Only sent if tomorrow has nothing planned | On/off switch and a time | On, 17:00 | | **Before the day ends** | Everything due today or already overdue, in one email | On/off switch and a lead time | On, 3 hours before | Switching a slot off greys out its time field. ### Why the deadline slot has no clock time **Before the day ends** is sent relative to each person's **own** working hours, not at a fixed hour. Working days differ per person and per weekday, so the only workspace-wide decision available is how much notice to give. The choices are: * As the day ends * 1 hour before the day ends * 2 hours before the day ends * 3 hours before the day ends * 4 hours before the day ends * 6 hours before the day ends ### Timezones Everyone gets these times in **their own** timezone. A person's timezone comes from the schedule they are assigned, not from the workspace timezone. See [/settings/schedules](/settings/schedules). ## How a workspace default meets a person's own choice The two cards behave differently, and the difference matters. | Setting | How the two levels combine | | --------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------- | | Channel defaults (**What everyone gets**) | A starting point. A member's own choice wins. Turning a cell off here cannot override someone who turned it on | | Reminder switches (**Morning**, **Evening**, **Before the day ends**) | Both levels must agree. Off at either level means off. A member cannot turn a slot back on that the workspace turned off | | Reminder times and lead time | The most specific value wins. A member's own time beats the workspace time. The workspace time beats the built-in default | A reminder switch here is a **floor**. A member can opt themselves out further, never back in. That is the opposite of the channel grid above it. Reminders are also gated per person by things this page does not control: it must be a working day for them, they must not be on leave, and their **Daily reminders** category must be on. ## Who hears when tasks are completed or reopened The last control on the page is a people picker. Anyone listed here is told **every time** anyone marks a task complete, and again if that task is reopened. This is on top of whoever the task was assigned to. * Nobody is picked by default. The picker reads **Nobody** when empty. * You can pick several people. * If you cannot edit the page, a line below reads that only owners and admins can change this. This fires on every completion in the workspace, not only the projects a person is on. On a busy team that is a lot of mail. Pick one or two people who genuinely need it. If the change fails you see *"Could not update who hears about completed tasks."* ## What is not on this page | Setting | Where it lives | | -------------------------------------- | -------------------------------------------------------------------------------------------------------- | | Your own notification grid | **Settings** → **My profile**, or [/account/notification-preferences](/account/notification-preferences) | | Your own reminder times | **Settings** → **My profile** | | Another person's notification settings | Their record under **Settings** → **Team Members** | | Webhook endpoints | **Settings** → **Webhooks** | Notifications go out as they happen. There is no digest control on this page. See [/notifications/digests](/notifications/digests). ## Example Maya Ellis sets up notifications for Northwind Studio: In **What everyone gets** she leaves **In-app** on for every row, and switches **Email** off for **Project changes**. New people now start with fewer emails, but Priya Raman, who wants them, keeps hers because she turned them on for herself. She leaves **Morning** on at 08:00. She switches **Evening** off. Nobody in the workspace gets it now, even people who had it on for themselves – a workspace switch is a floor. She sets **Before the day ends** to *2 hours before the day ends*. Sarah Lin, on a 17:00 finish in London, gets hers at 15:00. Ana Ferreira, who finishes at 13:00, gets hers at 11:00. She adds Priya Raman under **Who hears when tasks are completed or reopened**, so the project manager hears when work lands and when it comes back out of Done. ## Permissions | Capability | What it allows | Who holds it by default | | -------------------------- | --------------------------------- | ----------------------- | | `workspace.updateSettings` | Change every control on this page | Owner, Admin | Everyone else is redirected to their own profile. Reading the workspace defaults is open to any member, because their own settings screen shows them what they are inheriting. Hiding the sidebar item is a convenience only. Every change is re-checked when it is saved, so a stale tab or a bookmarked URL cannot get around it. ## Common questions The channel grid is a default, not a rule. Anyone who turned that category on for themselves keeps it. To stop it for one person, change it on their record. No. Reminder switches combine as an AND across the two levels, so off at the workspace level means off for everyone. Times are most-specific-wins, unlike the switches. A member's own time beats the workspace time. The switch decides whether the reminder is sent at all. No. Each person gets them in their own timezone, which comes from the schedule they are assigned. No. This page is workspace-wide. Per-person settings are on each person's record. You can switch the cells, but security notifications are mostly delivered regardless. They are sign-in and access alerts. ## Troubleshooting | Message or symptom | Cause | Fix | | ----------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------ | ---------------------------------------------------------------------------- | | The page shows **Looking for your reminders?** | You do not hold `workspace.updateSettings` | Use the **Go to my profile** button. Your own settings are there | | *"Could not change that default."* | A channel switch failed to save | Try again. The switch shows the stored value meanwhile | | *"Could not change the morning reminder."* | The morning switch failed to save | Try again | | *"Could not change the morning time."* | The time is not a valid time of day | Enter a 24-hour time such as `08:00` | | *"Could not update who hears about completed tasks."* | The watcher list failed to save | Try again. The picker falls back to the stored list | | A time field is greyed out | Its slot is switched off | Switch the slot on first | | Nobody gets a reminder at all | The slot is off, it is not a working day for them, they are on leave, or their **Daily reminders** category is off | Check the slot switch here, then their schedule and their own settings | | Emails are not arriving | A separate problem from these switches | See [/notifications/email-notifications](/notifications/email-notifications) | ## Related guides The personal half, on your profile. The concept, in full. Morning, evening and deadline checks. Every notification the product sends. What arrives by email, and why it might not. Where each person's timezone and working day come from.