Supported browsers
Keep your browser on its current version. TimeTracker targets the versions those
browsers ship and update themselves to, so an out-of-date browser is the one setup
that is not covered.
What the app needs
If a corporate firewall or an aggressive privacy extension blocks the live
connection, screens will look stale until you reload. That is the first thing to
check when numbers seem frozen.
Devices
See the mobile app and
the Android widget.
Light and dark
Every screen works in both light and dark. TimeTracker follows the theme you pick in the app.When something looks wrong
1
Reload the page
A hard reload clears a stale view. This fixes most one-off oddities.
2
Try a private window
That rules out an extension. Ad blockers and privacy extensions are the most
common cause of a control that does not respond.
3
Update your browser
An old version is the one unsupported setup.
4
Try another browser
If it works there, the problem is local to the first one.
Related guides
Mobile app
Tracking time away from your desk.
Keyboard shortcuts
Moving faster in the app.
Troubleshooting
Something is not working.
Contact support
Get a human involved.