Quickstart
Set up a workspace and track your first hour in about ten minutes.
How TimeTracker works
The model behind the product, in one page.
Track work for a client
The full journey, from a new client to a paid invoice.
Roles and permissions
Who can see and do what, and how to change it.
Start here
New to TimeTracker? Work through these in order.1
Create your workspace
A workspace holds your team, clients, projects and data.
Create a workspace
2
Invite your team
Add the people who will track time, and give each one a role.
Invite your team
3
Add a client and a project
A client is the company you bill. A project is one engagement for them.
Create your first project
4
Track an hour
Start the timer, or type the hours in afterwards. Both work.
Track your first hour
5
Finish the setup
Set rates, budgets and schedules once, and the numbers look after themselves.
Setup checklist
The chain
Almost everything in TimeTracker sits on one chain. It is worth learning early, because each link explains the next. Client → Project → Task → Estimate → Time entry → Approval → Budget impact → Invoice → Payment Sarah spends 3 hours on a task for Bluebird Coffee. Her billable rate is 300. Her cost rate is 135. That $165 gap is the margin, and it lands on the project budget the moment she saves the entry. Read how TimeTracker works for the full model.Browse by area
Time tracking
Timers, manual entries and the calendar view.
Projects
Clients, projects, sections and visibility.
Tasks
Boards, lists, estimates, filters and bulk edits.
Timesheets
The weekly grid, submission and locking.
Approvals
Timesheets, timecards, expenses and leave in one inbox.
Budgets
Hours or money, retainers, alerts and margin.
Rates
What you charge, what it costs, and which rate wins.
Invoicing
Turn approved time into an invoice and record payment.
Reports
Build, save, share, schedule and export.
Your team
Members, groups, roles and seats.
Client portal
Give clients a read-only window on their own work.
Workspace settings
Every switch, in one place.
Common questions
Do I have to use every part of TimeTracker?
Do I have to use every part of TimeTracker?
No. Each area is an app you can switch on or off in workspace settings. If
you do not invoice from TimeTracker, switch Invoices off and it disappears.
See apps and modules.
What is free and what is paid?
What is free and what is paid?
Recording work is free – time tracking, timesheets, expenses, time off and
clocking in. Resolving it is paid – approving, invoicing and exporting. Free
workspaces hold up to 3 people. See Free vs Pro.
Can my client see my costs or my other clients?
Can my client see my costs or my other clients?
Never. A client-portal contact sees only their own company’s work, and never
sees cost rates, margin or anything belonging to another client. See
what clients can see.
Someone on my team cannot see a feature. Why?
Someone on my team cannot see a feature. Why?
There are four different reasons, and they look similar. Work through
I cannot see a feature.
Is my data locked in?
Is my data locked in?
No. You can export your data at any time on a paid plan, and deleting something
moves it to Trash first so mistakes are recoverable. See
your data.
Need help?
Email [email protected]. Tell us your workspace name, what you expected, and what happened instead – that is usually enough to solve it on the first reply.Related guides
Glossary
Every term in the product, defined once.
FAQ
Short answers to the questions people ask most.
All guides
End-to-end workflows for real business routines.
Reference
Matrices, statuses, metrics and limits.