Role summary
Owner and Admin differ by exactly one capability:
workspace.delete. Everything
else an Owner can do, an Admin can do too.Client holds zero internal capabilities. A portal contact is not a member of your
team. They see only what is shared with their own client company. That empty set is
the portal firewall, and it cannot be edited.The matrix
Workspace
Members and roles
Clients, projects and tasks
Rates and cost
Time tracking
Timesheets
Time Clock
Work schedules
Budgets and money
Time off
Reports
Resource Planner
Integrations
How to read this
Three things decide whether an action succeeds. This table covers only the first.
A Project Manager holds
time.approve, but only for people inside their scope. A
capability is not a scope. See supervision scope.
Owner-exclusive capabilities
One capability can never be granted to another role, no matter how you build it:
Granting ownership itself is also Owner-only. It is not done through the capability
list at all – an Owner transfers it deliberately. See
change someone’s role.
Capabilities that can be denied per person
Per-person overrides are deny-only. You can take a capability away from one person on top of their role. You can never use an override to grant something the role does not already include.
See per-person permissions.
Capabilities a per-project role can widen
A person can hold a different role on one project. That per-project role is widen-only, and it reaches exactly one capability:
Every other capability is decided by the workspace role alone. A per-project role can
never take something away.
Which capabilities need a scope
These capabilities reach across people, so a supervision scope decides who they apply to. At scope None they have nobody to act on.time.viewOthers · time.editOthers · time.submitOnBehalf ·
time.reopenApproval · time.remind · time.approve · time.adjust ·
timecard.manage · timecard.approve · timecard.submitOnBehalf ·
timecard.reopen · leave.approve · leave.viewOthers · expense.approve ·
block.manageOthers
Everything else is about a thing, not a person. Closing a period, changing workspace
settings and managing members are workspace-level administration.
Which roles can be invited
Every role except Owner can be assigned in an invitation. Ownership is never minted at invite time – an existing Owner transfers it. A Client can only be invited from that client company’s page, because a portal contact has to belong to a company. See invite a client contact.Two roles have a locked capability set
The other five roles are editable, and you can build new ones. See
custom roles.
Common questions
Can I give a Member the ability to approve time?
Can I give a Member the ability to approve time?
Yes, with a custom role. Copy the Member set, add
time.approve, and give the role a supervision scope – otherwise the person has
the permission and nobody to use it on.Why does Finance hold so few capabilities?
Why does Finance hold so few capabilities?
Finance owns the money surface, not delivery. Invoices, payments, expenses,
expense categories, the audit log and data export. It deliberately does not hold
project or task management.
Why can a Contractor not see clients?
Why can a Contractor not see clients?
client.view is the only difference in that area. A Contractor tracks time and
works tasks without seeing your book of business. They also lack the three report
capabilities a Member holds.Does a Project Manager see cost rates?
Does a Project Manager see cost rates?
No.
rate.viewCost and time.viewCost stay with Owner and Admin by default, so
internal pay data does not travel with delivery responsibility. A PM does hold
rate.viewBilling – what you charge.Can I edit the Owner role?
Can I edit the Owner role?
No. Owner is locked at every capability and at workspace scope. That is what makes
it a guaranteed way back into your own workspace.
Related guides
Capabilities reference
What each capability actually lets you do.
Supervision scope
The other half of every permission check.
Custom roles
Build a role that fits your team.
Per-person permissions
Deny-only exceptions for one person.
Roles and permissions
The model behind the matrix.
I cannot see a feature
Which of the four gates is closed.