The example: Northwind Studio closes March. Priya Raman (Project Manager) handles chase and approve. Daniel Okafor (Finance) handles invoice and reconcile. Maya Ellis (Owner) closes the period.
Before you start
Who does what
The close
1
Priya chases the missing time
Start here, because everything downstream depends on the hours being complete.Open Approvals and look for weeks that were never submitted. Send a reminder to anyone who is behind.Compare expected hours against tracked hours per person. Someone on a 40 hour schedule who tracked 120 hours in a four week month is missing about 40 hours.→ Timesheet reminders · Expected vs tracked hours
2
Priya approves every outstanding week
Work the approval queue until it is empty. Approve what is right. Reject what needs rework and give a reason.Small fixes are faster as an adjustment than a rejection – the entry is corrected in place and the change is recorded.→ Approve a timesheet · Reject a timesheet · Adjustments
3
Daniel approves the expenses
Expenses follow the same shape as time:
draft → submitted → approved. Approved billable expenses can go onto a client invoice alongside the hours.→ Approve an expense · Billable expenses · Expense statuses4
Maya closes the period
This is the step that makes the month final.Closing a period through a date locks every approved entry dated on or before that date. After that, nobody can create, edit or delete time in that range. The lock watermark only ever moves forward, so a later close can never accidentally unlock an earlier month.Close March through 31 March.→ Close a period
Only an Owner or Admin can close a period. It is deliberately a small group – closing is how you promise finance that the number will not move.
5
Daniel raises the invoices
For each client, create an invoice from tracked time. It pulls every approved billable entry that has not already been billed, plus any approved billable expenses.March at Northwind:
Bluebird’s Website Redesign is Sarah 40 hours at 4,000) plus Jonas 22 hours at 2,640). Harbor is Sarah 50 hours at 5,000) plus Jonas 70 hours at 8,400).Review each draft. Reword line descriptions if the client needs plainer language. Set the due date. Send.→ Invoice from tracked time · Edit a draft invoice · Send an invoice
6
Daniel reconciles payments against the bank
Work through the invoice list and record every payment that arrived during the month.
→ Record a payment · Invoice statuses · Void an invoice
7
Priya reviews the month
Build one report for the month and read it before you start the next one.The four numbers worth reading every time:
Save the report once and it reruns next month. You can also have it emailed to you automatically.→ Build a report · Saved reports · Schedule a report
A close checklist you can copy
Common questions
What exactly does closing a period do?
What exactly does closing a period do?
It locks every approved time entry dated on or before the date you choose, and it stops anyone creating, editing or deleting time in that range. It is how you guarantee the month’s numbers will not change after you have billed them. See Close a period.
Someone found missing hours after we closed. What now?
Someone found missing hours after we closed. What now?
An Owner or Admin has to reopen the period, or adjust the entries as an admin. Then re-close. If the invoice has already gone out, add the extra hours to next month’s invoice rather than reissuing. See Reopen an approval.
Can I close a period without approving everything first?
Can I close a period without approving everything first?
You can, but you should not. The close locks the date range, so unapproved time in that range is stuck and cannot be billed for the month. Approve first, always.
Do I have to close every month?
Do I have to close every month?
No. Closing is optional. It is worth doing if your hours feed invoices or payroll, because it is the only thing that stops a number changing after you relied on it.
A client pays in a different currency. How does that work?
A client pays in a different currency. How does that work?
An invoice carries its own currency, and you can set the exchange rate used. See Taxes and currency and Currencies and exchange rates.
Troubleshooting
Related guides
Weekly timesheet routine
Do this weekly and close takes an hour.
Quote to invoice
When the bill is a fixed quote, not hours.
Run a monthly retainer
Closing a month with a recurring budget.
Export hours for payroll
The other thing you do at month end.
Monitor project profitability
Read the month before you plan the next one.