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The line between the two TimeTracker plans is one idea: capture vs resolution.
  • Free = record your work. Anyone can track time, fill in a timesheet, clock in and out, request leave and submit an expense.
  • Pro = resolve it. Only a paying workspace can approve that work, invoice it, budget against it, or take it out of the product as a file.
Everything you record on Free is yours, stays readable, and is waiting for you the day you upgrade.

Why the line is drawn there

A time tracker that will not let you track time is useless. A team should be able to run its day on Free without hitting a wall every hour. But the moment work becomes money – a timesheet someone signs off, an invoice a client receives, a budget a project is measured against, a file that leaves the product – that is the paid part. It is also the part that only matters once a business is real. So a Free workspace builds up a backlog of submitted timesheets, timecards, expenses and leave requests that nobody can clear. Nothing is lost. The day the workspace pays, the whole backlog becomes approvable at once.

The comparison

Reports is on every plan. A Free workspace can open reports and read them. Pro adds the depth: saving your own report definitions, scheduling a report by email, and downloading one as a file.

What “Free” really means for each area

Sarah tracks her hours all week and submits her timesheet on Friday. That works on Free.Priya opens the pending queue, sees Sarah’s week, and can read every entry. What she cannot do on Free is press Approve. The submission sits there, safe, until the workspace upgrades.

The one half-gate: profitability

Profitability is not fully hidden on Free, and it is worth being precise about what the gate does. On Free you cannot set a cost rate. That is the whole of the restriction – one write. Everything else about profitability still works the way it did:
  • Cost, revenue and margin your workspace has already recorded stay readable.
  • Billable rates stay free to set, so what you charge a client is never blocked.
  • Whether you personally may see cost figures is a permission question (time.viewCost, rate.viewCost), never a plan question.
The practical effect is that a Free workspace cannot keep its margin numbers up to date as people’s costs change. It does not lose the numbers it already has.

Example

Northwind Studio drops from Pro to Free after a card expires.

How a locked feature looks

TimeTracker does not hide the doors. It shows you where they are.
  • A whole page that is not on your plan stays in the sidebar. Opening it shows an outline of the screen behind a blur, with a card that says, for example, “Invoicing is a Pro feature.”
  • A single button – Approve, Download, Invite – stays visible and stays clickable. Clicking it opens a short dialog explaining what the feature needs. The button carries a small Pro label.
  • If you cannot pay for the workspace yourself, the message tells you to ask an owner or admin instead of sending you to a billing page you cannot act on.
An app being turned off is a different thing from a feature not being on your plan. A turned-off app disappears from the sidebar completely. A feature that needs Pro stays in the sidebar with a paywall. See Apps and modules.

Permissions

Comparing plans needs no permission. Changing the plan needs billing.manage – owners and admins by default, and grantable to a custom role.

What happens next

Upgrading takes effect once payment is confirmed, usually within a few seconds. Every locked feature turns on at the same moment, and every submission waiting in a queue becomes actionable.

Common questions

No. A lapse never destroys data. Everything you recorded stays readable on screen. See When a plan lapses.
Yes, if they are already there. The 3-person limit blocks adding a new person – it never removes anyone. See Seats.
No. Reports is on every plan. Custom report definitions, scheduling and downloads are the Pro part.
Yes, for what is already recorded. What you cannot do on Free is set a new cost rate, so the numbers stop being kept current.
Your first workspace starts on a 14-day trial with every Pro feature on.
Yes. Every timesheet, timecard, expense and leave request that piled up while you were on Free becomes approvable the moment the plan activates.

Troubleshooting

Plans and pricing

Plan structure, cadences and where prices live.

Start a subscription

Upgrade a workspace to Pro.

When a plan lapses

What changes when a workspace moves to Free.

Seats

Who counts toward the 3-person Free limit.

Apps and modules

Turning areas of the product on and off.

Plans and features

The concept behind plan gating.