Closing vs approving
They sound similar and they do very different jobs.
Approving is a per-person judgement. Closing is a month-end financial act.
What closing prevents
Inside the closed range, for every locked entry:- No edits – project, task, description, times, billable flag, all frozen.
- No deletions.
- No new entries for that date range.
- No reopening the approval. That is refused with “That period is closed.”
How to close a period
1
Make sure everything is approved
Check Approvals → Timesheets → Awaiting approval and Not submitted. Anything left unapproved will not be locked.
2
Open Settings → Time policies
Scroll to the Period locking card. It reads “Locks all approved time on or before a date. Locked entries can’t be edited, deleted or added to – corrections go through adjustment entries.”
3
Pick a Close through date
Use the date picker. Everything dated on or before this date is in scope.
4
Click Close period…
The button is only enabled once a date is chosen.
5
Read the confirmation
“This will lock every approved time entry dated on or before
<date>. Locked entries can’t be edited or deleted, and no new entries can be added for that range. This can’t be undone from this screen.”6
Type the confirmation string
You have to type or paste
<workspace> / through <date> to enable the button. There is a copy control next to it.7
Confirm
Click Close period. You get
Period closed through <date>. N entries locked.Why the typed confirmation
Closing a period is irreversible from that screen and affects every person in the workspace. A single misplaced click on the wrong date would freeze weeks of work that nobody expected to be frozen. So the confirmation is a ready-to-copy string you have to match – the workspace name and the date together. Copy it, paste it, and the button enables.Example
It is the first working day of the month at Northwind Studio. Tom Whitfield checks Approvals → Timesheets. The Awaiting approval tab is empty and Not submitted reads “All caught up”. Every week of last month has been approved. He opens Settings → Time policies → Period locking, picks the last day of last month as the Close through date, and clicks Close period…. The modal asks him to typenorthwind / through 2026-06-30. He copies it, pastes it, and confirms.
Period closed through 2026-06-30. 412 entries locked.
Every approved entry in June is now locked. Sarah Lin, Jonas Bergman and Ana Ferreira each get a notification that their period was closed.
Two days later a client queries 2 hours on Bluebird Coffee’s Website Redesign. Priya cannot reopen it – the period is closed. Daniel Okafor posts an adjustment of -2 hours instead, with a reason. The original entry stays untouched and the corrected total nets out.
Options and settings
The Period locking card lives on Settings → Time policies, alongside two related settings.
If you cannot close periods, the card reads “Only an owner or admin can lock periods in this workspace.”
Permissions
period.close is Owner and Admin only by default. It sits at the same tier as reopening an approval – both change records that have already been settled.
Your workspace can build a custom role that includes period.close. The only capability that can never be given to a non-owner is deleting the workspace.
Plan and app gating
Closing a period is free on every plan. It is not a resolution action being sold – it is a safety mechanism for your own records. Approving, however, is Pro. So on the Free plan there is usually nothing approved to lock. The Timesheets app must be switched on.What happens next
- Every approved entry on or before the date becomes locked.
- Each affected person is notified that their period closed.
- Reopening any period inside the range is refused.
- Locked billable time can go onto an invoice, which moves it to invoiced.
- Corrections happen through adjustments only.
Common questions
Can I unlock a closed period?
Can I unlock a closed period?
Not from the Period locking screen. Locked time is corrected with an adjustment, which keeps the original record intact and the audit trail honest.
Does closing lock submitted-but-not-approved time?
Does closing lock submitted-but-not-approved time?
No. Only approved entries lock. Approve everything first, or those hours stay editable.
What if I close through the wrong date?
What if I close through the wrong date?
Entries dated on or before that date are locked. Correct anything wrong with adjustments. Closing again through a later date locks more; it never unlocks.
Does closing stop people tracking time going forward?
Does closing stop people tracking time going forward?
No. It only affects the closed range. New time on later dates is unaffected.
Can someone add a forgotten entry into a closed range?
Can someone add a forgotten entry into a closed range?
No. “That day’s timesheet is locked, so time can’t be added or changed.” An adjustment is the route.
How often should we close?
How often should we close?
Most teams close monthly, once every week in the month is approved and invoices are ready to go out.
Troubleshooting
- “You can’t close a period.” You do not hold
period.close. Ask an owner or admin. - The Close period button is disabled. Pick a Close through date first.
- The confirm button will not enable. The typed string has to match exactly. Use the copy control.
- “Couldn’t close the period. Please try again.” Retry – the close runs in batches and is safe to re-run.
- Fewer entries locked than expected. Some entries were not approved. Approve them, then close again.
Related guides
Adjustments
The only way to correct locked time.
Reopen an approval
The route that closing takes away.
Time policies
Where period locking lives, and what sits beside it.
Timesheet statuses
Where locked sits in the state machine.
Month-end close
A full month-end routine, step by step.
Approve a timesheet
Get everything approved before you close.