Expected vs tracked
Two different things, and they are often mixed up.
The timesheet compares the two, day by day. It never changes either one – it only shows you the gap.
Expected hours come from the person’s own work schedule, not from a single workspace-wide setting. Two people on different schedules see different targets on the same day.
Where the colours appear
Open Time and switch to Grouped view. The comparison lives in that grid.
The day comparison only colours the Total row cell for that day. Individual project rows are not coloured.
The three day states
Three rules follow, and they are deliberate.
- A future day never shows a state. There is nothing to complete yet.
- Today under target stays neutral. You may still hit the target before the day ends. Only a past day flags as short.
- A day off never shows a state. There is no target to miss.
Where expected hours come from
Your work schedule sets, per weekday, whether you work and for how long. The schedule also handles the exceptions.
Set schedules up in Settings → Schedules. See /schedules/overview and /schedules/working-hours-and-days-off.
How to read your week
1
Open the grouped view
Go to Time and click the grid icon in the view toggle.
2
Find the Total row
It runs across the bottom of the grid, with one figure per day.
3
Scan for colour
A coloured past-day total means the day is not neutral. Compare it to what you expected to work.
4
Check the greyed columns
Those are your days off. Hours you tracked on them still count toward the period total. They carry no target.
5
Fix and submit
Add anything missing, then submit the period.
Timecards compare the same way
If your workspace uses the Time Clock app, the timecard review shows the same comparison in a table.
That is presence at work. The timesheet grid is hours against tasks. Both read expected hours from the same schedule.
Example
Sarah Lin is on a standard Northwind Studio schedule – Monday to Friday, 9:00 to 17:00, 8 hours a day, 40 hours a week. Her week reads like this on Friday afternoon.
Her period total is 36 hours. Wednesday is the only day that flags short.
The next week Northwind observes a public holiday on the Monday. The holiday marks the day off for everyone it covers, so Monday shows no shortfall even though Sarah tracked nothing.
Options and settings
Permissions
Plan and app gating
The comparison is part of timesheets, which are free. The Work schedules app must be on in Settings → Apps for expected hours to resolve. Without a schedule there is no target, so no day state shows.Common questions
Why does today never show as short?
Why does today never show as short?
The day is not over. Flagging you at 10 a.m. for not having worked 8 hours would be noise. Short only shows once a day is in the past.
I worked on a Saturday. Does it count?
I worked on a Saturday. Does it count?
Yes. Hours on a day off count toward the period total exactly like any other hours. The day carries no target, so it shows no state.
Nothing is coloured at all. Why?
Nothing is coloured at all. Why?
Either the Work schedules app is off, you have no schedule assigned, or the schedule has not loaded yet. The grid renders un-styled until it resolves.
Does a shortfall stop me submitting?
Does a shortfall stop me submitting?
No. The comparison is information, not a gate. You can submit a short week.
Does approved leave create a shortfall?
Does approved leave create a shortfall?
No. The schedule resolves a leave day as not working, so there is no target to fall short of.
Which timezone decides what "today" is?
Which timezone decides what "today" is?
The workspace timezone. That way everyone on a distributed team sees the same day highlighted.
Troubleshooting
- A working day shows as a day off. Check the person’s assigned schedule and any schedule exception on that date.
- The wrong day is highlighted as today. The highlight uses the workspace timezone. Check Settings → General.
- Expected hours look wrong for one person. They are probably on a different schedule template. Open their record and check which schedule they are assigned.
- A holiday still shows a shortfall. Check that the holiday covers that person – holidays can be scoped.
Related guides
Schedules overview
Where expected hours are defined.
Working hours and days off
Set the days and hours a schedule expects.
Fill in a timesheet
The grid these colours appear on.
My schedule
Check your own expected hours.
Absence and expected hours
The same comparison for clock in and out.
Holidays
Days that are off for everyone they cover.