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An adjustment is how you correct time that can no longer be edited. It adds a new, linked entry carrying a signed correction. The original entry is never changed.

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What an adjustment is

Once time is approved, locked, or invoiced, it is a financial record. Someone has signed off on it, and it may already be on an invoice a client has seen. Editing it in place would rewrite history. So TimeTracker does not let you. Instead you post an adjustment.
An adjustment is a signed correction. It can be positive to add time, or negative to take time away. The corrected total is the original plus every adjustment posted against it.

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When an adjustment is the right route

Work down this list. The first row that matches is your answer. Trying to adjust a draft or submitted entry is refused: “Only approved, locked or invoiced time is corrected with an adjustment. A draft or submitted entry can be edited directly.” Trying to reopen a locked period is refused too: “That period is closed.”

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How to correct settled time

1

Check whether reopening is still possible

Open the period in Approvals → Timesheets → History. If a Reopen button appears, nothing is locked yet – reopening is the simpler route.
2

If reopening is blocked, use an adjustment

“That period is closed” means an entry is locked or invoiced. Reopening will not work.
3

Work out the signed correction

Positive to add time. Negative to remove it. Enter it in hours – 0.5 adds 30 minutes, -0.75 removes 45 minutes.
4

Write a reason

Say why. The reason is what makes the correction readable in six months.
5

Post it

The adjustment is recorded as its own entry, linked to the original.

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What an adjustment carries

Three rules govern how the number is treated.
  1. Zero is refused. A correction of nothing is not a correction. “Enter a non-zero number of hours to adjust by.”
  2. No rounding is applied. Your workspace may round billable time, but an adjustment is not rounded. Rounding it would silently change the correction you intended.
  3. It gets its own rate snapshot. The rate is resolved at the original entry’s date, not today’s, so the money reflects what was true when the work happened.

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The maths

Corrected time = the original duration + every signed adjustment posted against it. An over-correction is not clamped. If you post -5 hours against a 3-hour entry, the net is negative 2 hours. TimeTracker does not silently round that up to zero – it records exactly what you told it, so the mistake is visible rather than hidden.

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Example

Northwind Studio has closed June. Every approved entry in that month is locked. In July, Bluebird Coffee queries the invoice for the Website Redesign. Two of Sarah Lin’s hours on 18 June were logged against the redesign but were actually spent on the separate Monthly Retainer. Priya Raman tries to reopen Sarah’s week. She gets “That period is closed.” Daniel Okafor, who holds time.adjust as Finance, posts an adjustment of -2 hours against the original entry, with the reason “2h on 18 June belong to the Monthly Retainer, not Website Redesign – see client query #4412.” The original 8-hour entry is untouched. The linked adjustment reads -2 hours. The net corrected time is 6 hours. At Sarah’s 100/hourbillablerate,thatremoves∗∗100/hour billable rate, that removes **200** from the Website Redesign’s billable value and the budget consumption. The rate used is the one in force on 18 June, not July’s. Both records stay visible – the original, and the correction next to it. Anyone auditing the invoice can see exactly what happened and why.

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Permissions

time.adjust is the one time-approval capability Finance holds. Finance does not approve timesheets and does not track time, but it does correct settled records after the fact – that is exactly what post-close correction is for. Members and Contractors never hold it.

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Plan and app gating

Adjustments are never plan-gated, and never app-gated. That is deliberate. An adjustment only ever touches time that is already approved, locked, or invoiced. Gating it would strand exactly that data – a workspace that switched the Timesheets app off, or let its plan lapse, could no longer correct its own historical or invoiced records, with no way back. Creating new approval work is gated. Correcting frozen records is not.

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What happens next

  • The adjustment exists as its own linked entry. The original is untouched.
  • The corrected total is the original plus every adjustment against it.
  • Reports and budget figures reflect the net.
  • On an invoiced entry, the adjustment records the correction; whether it changes a bill already sent is a decision you make in invoicing.

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Common questions

Because someone has already approved it, and it may already be on an invoice. Editing it would rewrite a record other people have relied on.
No. A draft is edited directly. Adjusting one is refused.
Never. That is the whole point. The original stays exactly as it was recorded.
No. Rounding a correction would change the number you meant to post.
The rate in force on the original entry’s date, not today’s. The money reflects when the work happened.
Yes. The corrected total sums all of them with the original.
An adjustment is itself a record. Post a further adjustment in the opposite direction rather than trying to erase one.

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Troubleshooting

  • “Only approved, locked or invoiced time is corrected with an adjustment.” The entry is still draft or submitted. Edit it directly instead.
  • “You can’t post an adjustment.” You do not hold time.adjust. Owners, Admins, Project Managers and Finance hold it by default.
  • “Enter a non-zero number of hours to adjust by.” A zero adjustment is refused.
  • “That period is closed.” You tried to reopen instead of adjust. An adjustment is the route.
  • The corrected total looks negative. An over-correction is recorded exactly as entered, not clamped. Post a positive adjustment to bring it back.

Close a period

What locks time and forces the adjustment route.

Reopen an approval

The simpler route, while nothing is locked.

Timesheet statuses

Which statuses can be adjusted.

Rate snapshots

Why an adjustment uses the original date’s rate.

Void an invoice

Release invoiced time back to locked.

Approval permissions

Who holds time.adjust, and why Finance does.