Switch a single permission off for one person in TimeTracker without changing their role – how deny-only exceptions work and why they can never grant access.
Sometimes one person needs one thing switched off, and changing their whole role would be wrong. TimeTracker handles that with a per-person exception.An exception can only take something away. It can never give someone a permission their role does not already have.
This is the whole design, and it is worth stating plainly.
A per-person exception is deny-only. It removes a permission the role grants. It can never add one.That is a security property, not a limitation. Because no exception can widen access, nobody who manages people can quietly grant themselves – or anyone else – more than their role already allows.
So the answer to “can I give just this one person the ability to approve timesheets?” is no. Permissions come from roles. If someone needs something extra, change their role or build a custom role.
A request is allowed only when it survives all three checks.
1
Does their role grant it?
If the role does not hold the permission, the answer is already no. Nothing below can change that.
2
Is there a per-person exception?
An exception on their record can withdraw a permission the role granted.
3
Does where they are allow it?
If you use location rules, being outside an allowed place can withdraw more permissions for that moment.
Layers 2 and 3 both only ever subtract. Layer 3 is judged fresh on every request, so it changes as the person moves. Layer 2 travels with the person everywhere.
One exception is available on the member record: clocking in and out.
This exists because clocking in and out is a working style, not a rank. A field engineer and an office designer might hold exactly the same role, but only one of them punches a clock.
Find it on the member record, on the Employment tab, in the card Time & attendance. The card is described as Whether this person clocks in and out, regardless of what their role allows.
1
Open their record
Go to Settings → Team Members and click their name.
2
Open the Employment tab
Scroll to the Time & attendance card.
3
Switch Clock in and out off
The switch reads positively – on means they can clock in.
4
Save
Click Save on that card. A toast confirms Employment details saved.
The switch does not save on its own. It shares the Save button with the Employment and Reporting cards on the same tab.
The explanation under the switch tells you which one applies:
Message
What it means
What to do
Timecards are turned off for this whole workspace. Turn them on in Settings → Apps first.
The Time Clock app is off for everyone
Turn it on in Settings → Apps
Their role doesn't allow clocking in. Change that in Settings → Roles.
The role does not hold the permission
Change their role, or edit the role
Off hides the clock button for this person only. Their timecard, past shifts and rates stay exactly as they are.
This is a real per-person exception
This is the case you are here for
When the app is off, or the role does not grant clocking, the switch is shown off and locked. There is nothing an exception could add – which is the deny-only rule showing through in the interface.
You cannot switch it off while someone is mid-shift. The message is They're clocked in right now. Clock them out on their timecard first, then turn this off.
If you use location rules, a person’s current place can withdraw permissions for the duration of that request – for example, stopping someone clocking in from outside the office network.This layer is different in two ways:
Per-person exception
Location
Set where
On the member record
In location rules
Applies
Always, everywhere
Only while they are outside an allowed place
Changes
When you change it
As the person moves
Both only subtract. Neither can grant anything.See location rules.
Northwind Studio turns on the Time Clock app so office staff record their shifts.Sarah Lin and Jonas Bergman both hold the Member role, which includes clocking in and out. Sarah is in the studio every day. Jonas works remotely and logs his hours against tasks instead.
1
Tom opens Jonas's record
Settings → Team Members → Jonas Bergman → Employment.
2
Switches clocking off
In Time & attendance, Tom turns Clock in and out off and clicks Save.
3
What changes
Jonas no longer sees a clock button. Sarah still does. Neither role changed, and Jonas’s tracked time, rates and timesheets are exactly as they were.
Later Northwind adds a location rule so clocking in only works on the studio network. That is a second, separate layer – it applies to Sarah when she works from a cafe, and it lifts when she is back in the studio.