What an app is
An app is a whole switchable area of the product – Invoices, Time Off, the Resource Planner. Switch one off and it disappears: its sidebar item goes, its screens go, and nothing new can be created in it. Everything already recorded stays exactly where it is. Switch the app back on and it is all still there.All 15 apps
Apps are grouped as Work, Money and Connections, in that order.Work
Money
Connections
Reports is on every plan. The app itself is never plan-locked. What a plan
tiers is the depth – custom reports, scheduling and export are Pro.
What each app does, and what you lose
Apps that need other apps
Some apps cannot work alone. Time Clock needs Work schedules, because expected minutes and absence detection come from the schedule. Budgets needs both Projects & tasks and Time tracking, because a budget is set on a project and consumed by tracked time. You do not have to work out the order. The switch does it for you, in both directions:- Turning an app on also turns on whatever it needs.
- Turning an app off also turns off whatever needed it.
Nothing is hidden behind a disabled switch. Projects & tasks has six dependents,
and it is the app most worth being able to switch off, so the page tells you
what comes with it rather than refusing the click.
How to switch an app
1
Open Apps
Go to Settings → Apps. The first card shows a count, such as
12 of 15 on.2
Read the row
Each row gives the app’s name, what it does, and a note if the click will
move other apps too.
3
Flip the switch
The switch moves at once. If the server refuses the combination, it moves
back.
4
Check the confirmation
A message appears saying what happened, what you lose, and what else moved.
It carries an Undo button.
Undo
Every switch-off offers Undo. Undo puts back the exact state of everything that moved, not only the switch you clicked. Turning an app off is reversible and destroys nothing, so it does not ask you to confirm – it gives you a fast way back instead.What each row can look like
That last row matters after a downgrade. Apps default to on, so a workspace on
Free can have paid apps still running. You keep the switch, and it only travels
one way – to off. You cannot switch on an app your plan does not cover.
12 of 15 on · 3 available on a paid plan. The second number only counts apps
your plan does not cover and that are not already running.
Example
Northwind Studio does not clock people in and out, so Time Clock is off – it is off by default anyway. Maya decides to try it. She opens Settings → Apps and finds Time Clock under Work. The row says “Turning this on also turns on Work schedules.” She flips the switch. Both apps come on together, and the confirmation names Work schedules so nobody wonders where it came from. Two weeks later the team decides against it. Maya switches Time Clock off. Work schedules stays on, because nothing forced it off – it was only pulled in as a requirement, and timesheets still use it.Permissions
Seeing the list is open on purpose. It is the fastest answer to “why has
Invoices disappeared”. If you cannot change anything, the page tells you that
only owners and admins can.
Common questions
Does turning an app off delete my data?
Does turning an app off delete my data?
No. Not one of the 15 apps deletes anything. The area is hidden and stops
accepting new entries. Everything already recorded is kept, and it is all
there when you switch the app back on.
Why can I not switch on an app I can see?
Why can I not switch on an app I can see?
Your plan does not include it. The row shows a plan badge and a View
plans button instead of a switch. See
Plans and features.
Why did other apps change when I flipped one switch?
Why did other apps change when I flipped one switch?
Because they depend on each other. Turning an app on brings in what it
needs; turning one off takes its dependents with it. The row warns you
first, and the confirmation names everything that moved.
Can I turn an app off for one person only?
Can I turn an app off for one person only?
No. An app is on or off for the whole workspace. To limit one person, use
roles and capabilities instead. See
Roles and capabilities.
Which apps are off when I start?
Which apps are off when I start?
Time Clock and Location rules. Everything else is on by default. Both are
deliberate opt-ins – neither should land in everyone’s sidebar unannounced.
What happens to webhook events while the app is off?
What happens to webhook events while the app is off?
They are queued, not dropped. When you turn Webhooks & API back on, the
queued events are delivered.
Related guides
Apps and modules
The concept behind switchable areas.
Plans and features
What Free includes and what Pro adds.
I cannot see a feature
Work out which of the three gates is hiding something.
Workspace settings
Every settings page and who can open it.
Roles and capabilities
Limit what one person can do, rather than the whole workspace.
Plans and pricing
Upgrade to unlock a plan-locked app.