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If you forget to clock out, your session stays open. TimeTracker notices, flags it, and asks you to set the real time. It never guesses a clock-out for you.

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What happens

  1. Your session stays open past the end of the day.
  2. Once it has been open for more than 18 hours, a daily sweep flags it.
  3. The session is marked as needing a correction, and you get a notification.
  4. Your clock button changes to Clock-out missing.
  5. You set the real clock-out time on your timecard.
TimeTracker never invents a clock-out time. Timecards feed attendance and payroll, so a made-up figure would be worse than a flagged gap. The real time comes from you or your manager.

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The 18-hour window

Eighteen hours is longer than any real shift, including an overnight run with overtime, and shorter than a full day – so the next daily sweep always catches an open session exactly once. A session already flagged is skipped, so it is never flagged twice.

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What you see

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In the top bar

The clock button turns into a warning:
⚠ Clock-out missing
Opening it shows:
Clock-out missing This session was left open. Clock out now, then fix the time on your Timecard.
The elapsed counter stops, because the number no longer means anything.

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On your timecard

The day carries a Fix badge, and the shift list in the clock panel marks the session with a small fix tag. The day’s status is Incomplete while a session is still open.

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Fix it

1

Clock out

Open the clock panel and click Clock out. This closes the session so the day stops counting.
2

Open Time → Timecards

Move to the period containing that day.
3

Open the row menu

Click the ⋯ on the affected day and choose Edit times.
4

Set the real clock-out

Retype the second time field with when you actually finished.
5

Click Done

The day recomputes. The Fix badge clears and the status updates.
Editing the times clears the correction flag automatically – there is nothing extra to dismiss.

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If a manager fixes it

Anyone with timecard.manage can open your timecard, use Edit times, and set the correct clock-out on your behalf. They can also resolve the flag without changing the times, if the recorded time was right all along. Approving or rejecting a correction sends you a notification either way.

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Example

Jonas Bergman clocks in at 09:00 on Thursday, works until 18:00, and closes his laptop without clocking out.
  • Thursday evening: nothing happens yet. The session is only nine hours old.
  • Friday morning at around 09:00: the sweep runs. The session has been open more than 18 hours, so it is flagged and Jonas is notified.
  • Jonas opens TimeTracker and sees Clock-out missing in the top bar.
  • He clicks Clock out to close the session, then opens Time → Timecards.
  • Thursday shows 09:00 – 09:14 on Friday morning with a Fix badge. He uses Edit times, sets the clock-out to 18:00, and clicks Done.
  • Thursday now reads Worked 9h, Scheduled 8h, Variance +1h, Over scheduled.

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Notifications

The flag sends a timecard.missing_clock_out notification to the person whose session it is. You get it even though the flag came from the system rather than a colleague. You can turn it off in your own notification settings – see Your notification settings.
The sweep only runs in workspaces where the Time Clock app is on. If the app is switched off, no sessions are flagged and no reminders are sent.

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Prevent it

  • Clock out before you close your laptop, not after.
  • Use Take a break rather than leaving a session open over lunch.
  • Check the top bar at the end of the day – a running clock is a reminder.
  • Glance at the Timecards tab before you submit the period.

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Permissions

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Common questions

While the session is open the day counts as Incomplete and the worked total excludes it. Fixing the clock-out puts the right hours back.
Clock out of the flagged session first. Only one session can be open at a time.
Because that would be a made-up number on a payroll record. TimeTracker prefers to say “this needs fixing” and let a person supply the truth.
A submitted period is frozen. Withdraw the submission, or ask an owner or admin to reopen it, then fix the day.
No. A session already marked for correction is skipped by later sweeps.

Timecards

Where you correct the shift times.

Clock in and out

Daily use of the clock button.

Reminders

Which nudges TimeTracker sends.

Submit a timecard

Finishing a clean period.