Timecard vs timesheet
They look alike and they are not the same record.
They have separate queues, separate capabilities and separate approvals. Approving one never approves the other.
The Timecards tab
Three sub-tabs, each with a live count.
A shared filter bar sits below them – a member picker, and on History a status select with All statuses, Approved, Changes requested and Withdrawn. The Not submitted tab shows the current period label instead.
List columns
The Not submitted tab has its own shape – Member, Worked, Days, and Status, which reads “Not submitted” when no submission exists yet.
Empty states are plain: “No timecards are awaiting approval.”, “Everyone with clocked time has submitted this period.”, “No reviewed timecards yet.”
Review a timecard period
1
Open the queue
Go to Approvals → Timecards → Awaiting approval.
2
Click Review
The drill-down page opens for that person and period.
3
Read the summary
Under the person’s name: worked hours, scheduled hours, and the number of days – for example “38h worked · 40h scheduled · 5 days”.
4
Scan the days table
One row per day, with worked, scheduled, late minutes, and a status.
5
Approve or send it back
Approve settles the period. Request changes returns it with a reason.
The days table
If nobody clocked anything, the table reads “No clocked days in this period.”
Scheduled minutes come from the person’s work schedule, exactly as they do on a timesheet. See /schedules/overview.
Approve, request changes, reopen
Request changes and Reopen both open a dialog with a required reason. The field is labelled “Reason (shared with the member)” – whatever you write goes to them.
If you leave it empty you get “A reason is required.”
Approving gives you
Timecard approved and returns you to the queue. The other two give Changes requested and Timecard reopened.
Example
Northwind Studio switches on the Time Clock app for its studio staff. Jonas Bergman clocks in and out all week and submits his timecard on Friday. Priya Raman opens Approvals. A fourth tab, Timecards, is now there with a1 badge. She clicks Review on Jonas’s row.
The summary reads “38h worked · 40h scheduled · 5 days”. The days table shows Wednesday at 6 hours worked against 8 scheduled, and 15 minutes late on Tuesday.
Priya knows Jonas left early on Wednesday for a client call that ran off-site, so she approves. Jonas is notified.
The following week his card shows a day with no clock-out at all. Priya clicks Request changes and writes “Thursday has no clock-out – please fix the times and resubmit.”
Permissions
timecard.reopen sits above the Project Manager tier, matching time.reopenApproval on timesheets. Reversing a recorded decision is an owner and admin action.
Supervision scope applies to all of it.
Plan and app gating
Two gates, both must pass.- The Time Clock app must be switched on in Settings → Apps. It is off by default, and it depends on the Work schedules app – you cannot switch it on without schedules, because expected minutes and absence come from the schedule.
- Approvals is Pro. Clocking in and out is free; approving a timecard is not.
What happens next
- Approving settles the period and notifies the person.
- Requesting changes returns it to them with your reason, so they can correct their clock times and resubmit.
- The row moves from Awaiting approval to History.
Common questions
Why is there no Timecards tab?
Why is there no Timecards tab?
The Time Clock app is off in Settings → Apps, or you do not hold
timecard.approve.Does approving a timecard approve the timesheet too?
Does approving a timecard approve the timesheet too?
No. They are separate records with separate approvals. Approve each one on its own tab.
Where do the scheduled minutes come from?
Where do the scheduled minutes come from?
From the person’s work schedule – the same source the timesheet grid uses for expected hours.
Can I fix someone's clock times myself?
Can I fix someone's clock times myself?
With
timecard.manage you can adjust clock-in and clock-out times. The day recomputes on every change.Someone forgot to clock out. What now?
Someone forgot to clock out. What now?
Request changes so they fix it, or correct the times yourself if you hold
timecard.manage. See Missing clock out.Troubleshooting
- “You can’t approve timecards.” You do not hold
timecard.approve. - “You can’t reopen a submitted timecard.”
timecard.reopenis Owner and Admin only by default. - “A reason is required.” Fill in the reason before confirming a request-changes or reopen.
- Scheduled hours read zero. The person has no work schedule assigned.
- The tab shows a paywall. The workspace is on the Free plan.
Related guides
Timecards
What a timecard records and how it is built.
Submit a timecard
The person’s side of this workflow.
Approvals overview
The shared inbox all four domains share.
Absence and expected hours
Where scheduled minutes come from.
Time clock permissions
Every timecard capability, by role.
Apps and modules
Why the tab disappears when the app is off.