Who can do it
Only the Owner. The capability isworkspace.delete, and it is owner-exclusive. It is never
offered as a checkbox when building a custom role, and the server rejects it on
any role that is not the owner role.
That closes an obvious escalation path: an Admin cannot mint an “admin-like”
role that can delete the workspace. Owner and Admin are otherwise identical –
workspace.delete is the single difference between them.
If you are not the Owner, the Danger zone item does not appear in the settings
menu, and the screen refuses you if you reach it directly.
What is destroyed
Everything that belongs to the workspace:- Clients, projects, sections and tasks, with their comments and attachments
- Every time entry, timer and timesheet
- Timecards and clocked sessions
- Invoices, payments and expenses
- Budgets, billable rates and cost rates
- Saved reports, scheduled reports and saved views
- Work schedules, leave policies, holidays and leave balances
- Planned blocks and calendar connections
- Tags, groups, custom roles and expense categories
- Webhook endpoints and their delivery history
- Every membership and every outstanding invitation
What survives
Two things, on purpose:
Neither is reachable from the product once the workspace is gone.
What happens to everyone else
Every member, contractor and client-portal contact loses access the moment it completes. They are not left guessing. Anyone who tries to open the workspace is told it was deleted, rather than being shown a generic permission error. Someone who belongs to other workspaces carries on in those as normal.Deleting the workspace does not delete anyone’s account. People keep their
sign-in and any other workspaces they belong to. To close your own account, see
Delete your account.
How to delete a workspace
1
Open the Danger zone
Go to Settings, then Delete workspace at the bottom of the menu. It
only appears for the Owner.
2
Read the card
Delete this workspace states plainly that it permanently removes the
workspace, its members and its invites, and cannot be undone.
3
Click Delete workspace
A confirmation window opens, headed with the workspace name – for example
“Delete Northwind Studio?”.
4
Type the workspace name
The name is shown ready to copy, with a copy button beside it. Type or paste
it into the box. The Delete workspace button stays disabled until it
matches exactly.
5
Confirm
Click Delete workspace. You are taken to your workspace list, with a
note confirming which workspace was deleted.
Before you delete
Once it is gone, nothing can bring it back. Work through this first.1
Export your data
Download a copy of the workspace while you still can. See
Export your data.
2
Settle your invoices
Send anything unsent, and record any payment you have received. Invoice
history goes with the workspace.
3
Cancel the subscription
A paid workspace should be cancelled from
Plan & billing so you are not billed again.
4
Tell your team
Nobody is warned in advance. Give people time to save anything they need.
Alternatives worth considering
Deleting is rarely the only option.Dropping to Free never destroys data. A Free workspace keeps every client,
project, hour and invoice it already has. Deleting is only for when the
workspace should stop existing.
Example
Northwind Studio runs a second workspace, “Northwind Sandbox”, used for a training session that is now over. Maya Ellis is its Owner. She exports it first, then opens Settings → Danger zone in that workspace. She clicks Delete workspace, copies “Northwind Sandbox” from the confirmation window, pastes it in, and confirms. She lands back on her workspace list with a note that Northwind Sandbox was deleted. Northwind Studio itself is untouched – the two workspaces share nothing.Common questions
Can an Admin delete the workspace?
Can an Admin delete the workspace?
No.
workspace.delete belongs to the Owner alone and cannot be granted to
anyone else, including through a custom role.Can I undo it?
Can I undo it?
No. There is no Trash for a workspace and no retention window. This is the
one action in TimeTracker with no way back.
Does deleting the workspace cancel my subscription?
Does deleting the workspace cancel my subscription?
Cancel your subscription yourself from Plan & billing before you delete, so
you are not billed again.
I am the Owner and want to leave, not delete
I am the Owner and want to leave, not delete
Transfer ownership to someone else first, then leave. An Owner cannot leave
or be removed while they still hold ownership. See
Leave a workspace.
Will the URL be free for a new workspace?
Will the URL be free for a new workspace?
Do not count on reusing the address. Create the replacement workspace with
the name you want and let its address be generated.
What do my clients see?
What do my clients see?
Client-portal contacts lose access along with everyone else, and are told
the workspace was deleted. Their comments, approvals and uploads go with it.
Related guides
Export your data
Take a copy before anything irreversible.
Delete a workspace
The same action, from the data side.
Cancel or downgrade
Stop paying without losing anything.
Leave a workspace
Step away without deleting it.
Roles and capabilities
Why some actions are Owner only.
Trash
Recovering a single deleted item.