Location rules is Pro and the app is off by default. Turn it on under
Settings → Apps first.
Before you start
You need thelocation.manage capability – Owner or Admin only.
Have this ready:
- The public address range of your office network, from whoever runs your network. Not the address of a single computer.
- Or the address of the place, if you are fencing a site rather than a network.
- A clear answer to which actions actually need this.
Step 1 – Create the rule
1
Click New rule
In the Rules card.
2
Name it
Name – name it after the place it describes, for example
Head office.
Up to 80 characters.3
Click Create rule
You get “Rule created – it isn’t stopping anyone yet”.
Step 2 – Say what counts as being at work
Open the rule. In The rule card set Someone counts as here when they are:
Add a Description if it helps – “Optional – what this rule is for”.
The rule page says it plainly: “Laptops often report a place that is a long way
out, so office networks are the more reliable check on a computer and places work
best on a phone.”
Step 3 – Add your networks or places
Office networks
“Anyone connecting from one of these counts as being at work.” The You’re connecting from card shows your own current address, with an Add this address button. That is the quickest way to add the office you are sitting in. Otherwise click Add address range and fill in:
Up to 50 ranges per rule. Full detail in
IP restrictions.
Places
“Named locations someone can be standing in.” Click Add a place:
Use my current location fills it from your own device. Check this place
tells you how far you are from it right now.
Up to 50 places per rule. Full detail in
GPS restrictions.
Step 4 – Choose what the rule limits
In What this rule limits: “Only these need someone to be at work. Everything else carries on as normal.” There are 13 actions, grouped:
The header shows “Nothing is limited yet.” or “N of 13 limited”.
Settings, billing, roles and member management can never be limited. That is what
stops a rule locking you out of your own workspace.
Step 5 – Set how often to check
In How often we check: “A check stays good for this long, so people are not interrupted constantly.” A check stays good for: 5 minutes, 15 minutes, 30 minutes or 1 hour. The page explains the trade-off: “Someone who leaves right after a check can keep working for up to this long, plus a short allowance for patchy Wi-Fi. Shorter is stricter but checks more often.”Step 6 – Save
A bar appears at the bottom of the page when you have unsaved changes: Unsaved changes · Discard · Save changes. One save covers the whole page. You get Saved.Step 7 – Assign it to people
A rule does nothing until an assignment points at it.1
Go back to Settings → Location rules
Use the All location rules link.
2
Click Apply rule
In the Who these rules apply to card.
3
Choose who
Applies to – Everyone, A role, A group, or One person. Then pick the
specific role, group or person.
4
Choose the rule
Rule – pick your rule, or Exempt – no location rule to lift every
rule from someone.
5
Set the dates
Start defaults to today. End can be left empty for no end date.
6
Check the count
The dialog shows “This covers N people.” Read it before you continue.
7
Click Apply rule
You get Rule applied.
Who wins when several assignments match
Most specific wins: Person → Group → Role → Everyone Within the same level, an exemption beats a restriction. Across levels the more specific level wins outright – so a rule applied to one person survives a workspace-wide exemption. Someone in several groups follows their first group.You cannot give the same target two overlapping assignments. You get: “This
target already has a location rule covering those dates. End or remove that one
first.”
Step 8 – Watch before you enforce
Leave the rule in Watching for about a week. Read Recent checks each day – see Activity log. You are looking for people who would have been stopped but should not have been. Every one of those is a range you forgot or a place drawn too tightly.Step 9 – Switch it on
Open the rule and click Start enforcing in the Enforcement card. The confirmation tells you the truth about what you are about to do:Start enforcing Head office? N people will only be able to track time, clock in and out from work. In the last 7 days, N of them would have been stopped at least once. You can switch back to watching at any time, and you will always be able to reach these settings – location rules never limit settings, billing or roles.Confirming also saves any unsaved edits on the page.
When TimeTracker refuses to enforce
A rule that would stop everyone cannot be switched on. You see one of:Example
Northwind Studio wants contractors to clock in from the studio only.
Sarah Lin and Jonas Bergman are Members, not Contractors, so nothing changes for
them.
Switching a rule back off
Open the rule and click Switch back to watching. It stops stopping people immediately. To lift every rule at once, turn the Location rules app off under Settings → Apps. The rule page mentions this: “Turning the Location rules app off in Settings → Apps lifts every rule at once, if you need to undo this in a hurry.”Deleting a rule
In the Rules table, click the delete icon on the row. The confirmation reads “Delete ?” – “The rule and everything it limits will be removed. This cannot be undone.” You cannot delete a rule that is still assigned: ”'' is still assigned to N targets. Remove those assignments first.”Permissions
Common questions
Nothing happened after I created a rule. Why?
Nothing happened after I created a rule. Why?
Three things must all be true: the rule limits at least one action, an
assignment points it at someone, and it is Enforcing rather than Watching.
How do I exempt one person from a workspace-wide rule?
How do I exempt one person from a workspace-wide rule?
Apply a rule to that person and choose Exempt – no location rule. A
person-level assignment beats a workspace-level one.
Can I schedule a rule to start next month?
Can I schedule a rule to start next month?
Yes. Set the assignment’s Start date. Leave End empty for no end date.
What if someone is in two groups?
What if someone is in two groups?
They follow their first group. If that is not the group you meant, assign the
rule to that person directly – a person-level assignment beats a group one.
Do client-portal contacts get caught by a rule?
Do client-portal contacts get caught by a rule?
No. Clients are never subject to a location rule and never appear in any
count.
Troubleshooting
Start enforcing is refused. The rule has an empty signal or limits nothing. The message names the exact problem. The person count looks wrong. Read the Who this affects table on the settings page. It shows exactly who is covered today, with the level each rule was applied at. I cannot add my office address. It must be a public address range, not an internal one such as192.168.x.x. Ask whoever runs your network for the public
range.
Related guides
Location rules overview
The concept and what it cannot see.
IP restrictions
Office networks in detail.
GPS restrictions
Places in detail.
Activity log
What to read before you enforce.
Location permissions
Who can manage rules.
Groups
The groups you can assign a rule to.