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Approve and reject leave on the Approvals page, under the Time Off tab. That is the single home for every kind of approval in TimeTracker.

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What you need

  • The leave.approve capability – Owner, Admin and Project Manager hold it.
  • The Pro plan. Approving is resolution, and resolution is what Pro sells.
  • The requester must be inside your supervision scope.
On Free, requests still arrive and still queue. You just cannot clear them. The whole backlog becomes approvable the day the workspace upgrades. See /concepts/plans-and-features.

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The two sub-tabs

Both use the same columns: A search box and sortable headers sit above the table. The sidebar Approvals item carries a badge with the number waiting.

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How to approve a request

1

Open Approvals → Time Off

The Awaiting tab opens by default.
2

Check the request

Read the member, the policy, the dates and the amount. Because the amount was counted from that person’s own schedule, non-working days and company holidays are already excluded.
3

Open the row menu

Click the three-dot menu at the end of the row.
4

Choose Approve

The decision is applied straight away and you get a confirmation toast.

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How to reject a request

1

Open the row menu and choose Reject…

A modal opens asking for a reason.
2

Give a reason

The reason is required. It goes to the requester, so say what is wrong – a clash with a deadline, a busy week, the wrong policy.
3

Confirm

The request moves to Rejected and the held balance is released.
A rejected request is final. If the person can move the dates, say so in the reason – they will submit a new request rather than ask you what happened.

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Reversing an approval

Plans change. On the History tab, an Approved row still offers Withdraw approval.
Withdraw this approval? The approval will be reversed and the days returned to the member’s balance. This cannot be undone.
The request becomes Withdrawn and the days go back.
Withdrawing an approval is never plan-gated. Granting an approval is a Pro feature, but taking one back works on every plan – otherwise a workspace that lapses mid-week would be stuck with a decision it could neither complete nor undo.
Rejected and withdrawn rows carry no action. They are terminal.

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What each decision does to the balance

Start with Sarah Lin: 20 accrued, 4 used, 0 pending, 16 remaining. She requests 5 days. The pattern is simple:
  • Pending is a hold. It does not reduce remaining, but it does reduce available.
  • Approve turns the hold into real consumption.
  • Reject and withdraw release everything.
See /time-off/leave-balances for the full model.

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Requests that skip you

A policy with Requires approval switched off lands approved the moment it is submitted. It never reaches the Awaiting tab and it never notifies you. Use that for unpaid or self-service leave types where a decision adds nothing. Check which policies do this in /time-off/leave-policies.

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Who gets notified

You never get a notification about your own click. See /notifications/notification-types.

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Permissions

leave.approve and leave.viewOthers both go to Owner, Admin and Project Manager by default. Finance can request leave but never approves it. Capability is not scope. Even with leave.approve, you only see the people inside your supervision scope. See /concepts/supervision-scope.

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Example

Priya Raman runs delivery at Northwind Studio.
1

She sees the badge

The sidebar shows Approvals 3.
2

She opens the Time Off tab

Three pending rows: Sarah Lin 5 days annual leave, Jonas Bergman 1 day sick leave, Ana Ferreira 2 days annual leave.
3

She approves two

Sarah and Jonas are approved. Both get a notification.
4

She rejects one with a reason

Ana’s dates land on the Bluebird Coffee launch week. Priya rejects with “Clashes with the Bluebird launch – can you take the following week instead?” Ana’s 2 days go straight back to her balance.
5

A plan changes

Two days later Jonas recovers. On History, Priya withdraws his approval and the day returns to his balance.

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Common questions

You can, if you hold leave.approve – your own row appears in the queue like anyone else’s. Whether you should is a policy question for your team.
No. A request is approved or rejected whole. Reject it and ask for a shorter one.
No. Approvers decide; they do not edit. Reject and ask them to resubmit.
No. Time off is tracked in its own area. It shows on the Timeline and the Planner, not as tracked hours.
The limit is checked when the request is submitted, against the policy’s negative-balance floor. If it got through, you can approve it.
The workspace is on Free. Requests keep queueing and clear as soon as you upgrade.

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Troubleshooting

Approvals overview

Every approval queue in one place.

Approve time off

The same queue, from the Approvals side.

Request time off

What your team is submitting.

Leave balances

How a decision moves the numbers.

Leave policies

Which policies need approval at all.

Time off permissions

Who can approve.