What you control
A table with one row per kind of notification and two switches per row:
Switching both off silences that kind entirely.
The rows
How to change a setting
1
Open your profile
Click your avatar in the top bar, then Notifications. You can also reach
it from the Notifications item in the account menu.
2
Find the row
Ten rows, listed above. Use the description under each to check you have the
right one.
3
Flip the switch
Toggle In-app, Email, or both.
If a switch does not stick, an error appears: “Couldn’t save that preference.
Please try again.” Nothing else changed – try the switch again.
What wins when settings disagree
Four levels decide whether a notification reaches you on a channel. Highest wins.
Two things follow from this:
- A workspace default never overwrites your choice. An admin changing the default only affects people who have never picked for themselves.
- If you have never touched this page, you get the normal set. Nothing is silently off.
Three messages ignore this entirely: the invitation email sent to a new person,
and the two security alerts – email address changed and unusual sign-in.
Daily reminders are on the same screen
Below the notification table sits Your daily reminders, with three checks you control separately. Reminders behave differently to everything above: a reminder is on only if both the workspace and you have it on. Full detail in Reminders.Example
Sarah Lin is a senior designer at Northwind Studio. She wants to know immediately when work is aimed at her, and to read everything else at her own pace.
Her mailbox now carries assignments, mentions and overdue tasks only.
Options and settings
Permissions
An Owner or Admin can open someone’s member record and set their notifications
for them, from the Notifications tab on that record. This is for helping a
colleague, not for enforcement – the person can change it straight back.
Going to Settings → Notifications without
workspace.updateSettings shows a
card titled “Looking for your reminders?” with a Go to my profile button.
That is the workspace page, and it is not where your own settings live.What happens next
The next notification of that kind follows your new setting. Anything already queued still arrives. Turning email off does not turn the notification off. The in-app row still lands in your Inbox unless you switch that off too.Common questions
Where exactly are my settings?
Where exactly are my settings?
Your profile, Notifications tab. Settings → Notifications is the
workspace-wide page and only Owners and Admins can change it.
Do my settings follow me between workspaces?
Do my settings follow me between workspaces?
No. They are per person per workspace. Set them in each one.
Can I turn off one specific notification?
Can I turn off one specific notification?
No, you switch a row. Each row covers a small family of related events. Find
your notification in the
notification types reference to see which
row governs it.
Can my admin force a notification on me?
Can my admin force a notification on me?
Not through this screen. A workspace setting is a default that your own choice
beats. Daily reminders are the exception – an admin switching a reminder slot
off for the workspace is a floor you cannot raise.
Why do I still get emails after switching everything off?
Why do I still get emails after switching everything off?
Check for the three mandatory messages – an invite you were sent, or a
security alert on your account. Those cannot be switched off.
Can I get notifications in Slack?
Can I get notifications in Slack?
Not directly. Webhooks can push the same events to any endpoint you control,
which is how teams route them onward. See
Webhooks.
Troubleshooting
A switch flips back. The save failed. An error toast appears when this happens. Try again, and check your connection. I turned something on but nothing arrives. Confirm you are not the person performing the action – you are always excluded from your own. Then check the app that owns it is turned on under Settings → Apps. I cannot find the notification I want to stop. Look the type up in the notification types reference. It names the category for every type.Related guides
Notifications overview
How the notification system fits together.
Workspace defaults
Set the starting point for everyone.
Reminders
Your three daily checks, in your own timezone.
Notification types
Every notification, its trigger, and its recipients.
Inbox
Read and clear your in-app notifications.
Notification preferences
The account-level view of the same settings.