What is TimeTracker?

TimeTracker is one system for running client work. It combines the four tools most service businesses juggle separately:

• A project tool for planning the work
• A time tracker for recording the hours
• A budget spreadsheet for watching the money
• An invoicing app for getting paid

Putting them together is not just tidier. It means every hour you record already knows what it is worth, what it cost, and which budget it just consumed.

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Who it is for

Service businesses that bill for their people’s time:

• Digital and creative agencies
• Consultancies
• Software studios
• Architecture, legal, accounting and other professional-service firms

It is built for teams of roughly 2 to 50 people. Small enough that you do not need enterprise resource planning, big enough that a spreadsheet has stopped working.

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The problem it solves

Most agencies find out a project lost money after they invoice it. The hours are in one tool, the budget is in a spreadsheet somebody updates on Fridays, and the cost of each person is in a payroll system nobody looks at. By the time those three meet, the project is finished and the margin is whatever it is. TimeTracker puts the financial context on the task, as the work happens.

Sarah records 3 hours on Bluebird Coffee’s homepage. Her billable rate is $100 an hour, so the project just earned **$300**. Her cost rate is $45 an hour, so it cost **$135**. The margin is **$165**, and the project budget moved from$0 to $300 used – all from one timer stopping.

Nobody re-entered anything. Nobody waited for Friday.

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What you get

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What makes it different

Every hour carries two numbers. A billable rate and a cost rate. Most time trackers only know the first, which tells you revenue but never margin. See rates explained. Nothing is entered twice. Recording time fills in your timesheet, moves the budget, feeds the report and queues the invoice line, all at once. You only see the parts you use. The product is 15 apps you switch on or off. If you invoice elsewhere, switch Invoices off and it is gone. History does not rewrite itself. When you change a rate, last quarter’s numbers stay as they were, because each hour keeps the rate it was recorded at. See rate snapshots. Clients see only their own work. A portal contact never sees your costs, your margin or another client. See what clients can see.

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What it is not

Being clear about this saves you evaluating the wrong thing:

• Not a payroll system. It records what people cost you per hour so you can see margin. It does not pay them.
• Not accounting software. It raises invoices and records payments. Your accountant still needs their own ledger.
• Not employee surveillance. There are no screenshots and no keystroke logging. Location rules restrict where someone can clock in, and that is the extent of it.
• Not a general project tool. It is built around billable client work. If you are not billing for time, most of the value is missing.

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What it costs

Two plans, and the line between them is simple: Recording work is free. Resolving it is paid. Anyone can track time, fill in a timesheet, submit an expense, request leave and clock in. Only a paying workspace can approve any of it, invoice it, or export it. Free holds up to 3 people. See Free vs Pro and the pricing page.

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Ready to start?

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Related guides

• Track work for a client – the full journey, end to end
• Set up for an agency – a shape that fits most agencies
• Glossary – every term, defined once
• FAQ – short answers to common questions