Exports is a Pro feature. On the Free plan the button carries a Pro label and clicking it explains what it needs. Export while you are still on Pro if you are planning to leave.
What is in the export
One download containing two views of the same data:- A single JSON file with every record in the workspace, table by table.
- A CSV per entity, so you can open any part of it in a spreadsheet.
What is covered
Two things worth knowing
- Money is exported exactly as recorded. Amounts are not re-formatted or rounded on the way out, so nothing drifts.
- The CSVs are safe to reopen. Cells that begin with a formula character are neutralised, so an imported
=cmd()in a description cannot run when you open the CSV in a spreadsheet.
How to export
1
Open Settings → Export
Under the Data group in the settings menu. The page is titled Export – “Take everything in this workspace with you, in open formats.”
2
Click Export all data
The card lists what is included: clients, projects, time, rates, invoices and more, as JSON plus per-entity CSV.
3
Small workspace: the file downloads
You get a file named like
workspace-export-2026-07-31.json straight away.4
Large workspace: it is prepared in the background
A message says “Preparing your export. We’ll notify you here when it’s ready to download.” Keep working – you do not have to stay on the page.
5
Download from your Inbox
When a background export finishes, a notification appears in your Inbox with a download link. The link is generated fresh for you when you click it.
Who can export
Two things must both be true. 1. You need thedata.export capability. Owners, admins and finance users hold it by default, and it can be granted to a custom role. Without it, Export does not appear in your settings menu at all.
2. The Export all data button only enables for the workspace owner. Under the button, the page says “Only the workspace owner can export all data.”
So in practice, ask the owner. If you hold data.export but not ownership, you can reach the page and see what an export contains, but the owner runs it.
The download link from a background export is scoped to the person who requested it, and only works while they still hold
data.export. It is not a shareable URL.Example
Maya Ellis is moving Northwind Studio’s records into her accountant’s system, and wants a full backup first.- She checks the plan at Settings → Plan & billing. Northwind is on Pro, so Exports is unlocked.
- She opens Settings → Export and clicks Export all data.
- Northwind is a busy 12-person workspace with years of time entries, so the toast says the export is being prepared.
- She carries on approving invoices. A few minutes later a notification appears in her Inbox.
- She clicks the download link and gets the bundle: one JSON file plus a CSV per entity – clients, projects, tasks, time entries, invoices, payments and the rest.
- She opens
timeEntriesin a spreadsheet, and Sarah’s 3 hours on “Homepage wireframes” are there with the exact $300 billable value.
Other exports in TimeTracker
This page covers the full workspace export. Individual screens have their own, narrower downloads.Permissions
Every full export is written to the workspace audit trail, with who ran it and when. The audit entry records that an export happened – it never records a rate, an amount or a cost.
What happens next
- A small workspace downloads immediately. There is nothing to wait for.
- A large workspace gets a notification in the Inbox when the file is ready.
- Nothing in your workspace changes. Exporting is a read.
- You can export as often as you like.
Common questions
Is exporting free?
Is exporting free?
No. Exports is a Pro feature. Export before a plan lapses, or upgrade for a period to take a copy out.
Can I export a single project or client?
Can I export a single project or client?
The full export is workspace-wide. For a narrower slice, build a report and download it – see Export a report.
How long does a background export take?
How long does a background export take?
It depends on the size of the workspace. You are notified in your Inbox when it is ready, so you do not have to watch a spinner.
Does the export include attachments and receipts?
Does the export include attachments and receipts?
Attachment records are included. The files themselves are stored separately from the data bundle.
Are money amounts rounded in the CSV?
Are money amounts rounded in the CSV?
No. Amounts are exported exactly as recorded, so nothing drifts.
Does exporting delete anything?
Does exporting delete anything?
No. It is a read. Your workspace is untouched.
Troubleshooting
Related guides
Your data
Archive, Trash, delete and export.
Cancel or downgrade
Export before a plan ends.
Delete a workspace
Always export first.
Export a report
A narrower slice of your data.
Free vs Pro
Why Exports sits on the paid side.
Roles and capabilities
Who holds
data.export.