How to download
1
Open the invoice
Click its row in the Invoices list.
2
Click PDF export
The button is at the top of the invoice, next to Edit and Send invoice.
3
Wait a moment
The button reads Preparing… while the document is built.
4
The file downloads
Your browser saves it with a name derived from the invoice number.
The filename
The file is named after the invoice’s display number:
Characters that are awkward in a filename, such as slashes, are replaced with hyphens.
What the PDF contains
The PDF is the same document you see on screen. Nothing is recalculated for the export.
Discount, Tax, Paid, Credit notes and Written off only appear when they are above zero, so a simple invoice stays simple.
Dates follow your workspace date format. See /settings/date-and-time-format.
The client gets the same PDF
When you send an invoice, the same document is attached to the client’s email. There is no second version and no different layout – the client’s copy and your download are built from the same source. See /invoicing/send-an-invoice.Plans
Downloading an invoice PDF needs theexports feature, which is on Pro.
The check runs after your permission is confirmed, so someone who cannot see the invoice at all gets a permission message rather than an upgrade prompt.
See /concepts/plans-and-features.
Permissions
There is no separate PDF capability. If you can open the invoice, you can export it – subject to the plan.
Cost figures are never in the document. An invoice carries client-facing money only, so the PDF is safe to share. See /invoicing/invoice-permissions.
Example
Ruth Castillo at Bluebird Coffee asks for a copy of March’s invoice for her accountant.1
Open it
Daniel opens INV-000042 in the Invoices list.
2
Export
He clicks PDF export. The button shows Preparing…, then
Invoice-INV-000042.pdf downloads.3
Check
The document shows Northwind Studio in From, Bluebird Coffee in Bill to, three lines, and a Balance due of $1,332.80 after the part payment.
Common questions
Can I download a draft?
Can I download a draft?
Yes. The PDF works at any status. A draft prints with the Draft status label.
Can I customise the PDF layout?
Can I customise the PDF layout?
The layout is fixed. What you control is the From block and the description on each line.
Can I bulk export several invoices?
Can I bulk export several invoices?
Not from the invoice list. Export them one at a time, or use a report export for a summary. See /reports/export-a-report.
Does the PDF show cost or margin?
Does the PDF show cost or margin?
Never. An invoice carries client-facing figures only.
Why does a voided invoice still export?
Why does a voided invoice still export?
Because it is still a record. It exports with a large VOID watermark so it cannot be mistaken for a live invoice.
Does the PDF update if I record a payment?
Does the PDF update if I record a payment?
Yes. Export it again and the Paid and Balance due rows reflect the current ledger.
Troubleshooting
Related guides
Send an invoice
The client gets the same PDF.
Invoice sender details
The From block on the document.
Invoice numbering
Where the filename comes from.
Invoice statuses
The watermark and the overdue notice.
Plans and features
Why exports need Pro.
Record a payment
What changes the totals block.