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Request time off from the Request time off button on the Time Off page. The dialog tells you how much the dates will cost and how much you have left, before you submit.

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Before you start

You need:
  • The Time Off app switched on for the workspace.
  • The leave.request capability – every working role holds it by default.
  • At least one leave policy you are assigned to.

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How to request time off

1

Open the dialog

Go to Time Off and click Request time off.
2

Pick a policy

Policy lists only the policies you are assigned to. If it is empty you see “You are not assigned to any leave policy yet.”
3

Set the dates

Pick a Start date and an End date. For a single day, set both to the same date.
4

Set half or quarter days, if offered

When the policy counts in days and allows fractions, First day and Last day each offer Full day, Half day or Quarter day.
5

Add a note

Optional. Free text for your approver.
6

Check the readout

The panel reads Requested: N days · Available: M days. Both update as you change the dates.
7

Submit

Click Submit request. You get a confirmation toast and the request lands on the Requests tab.

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How the amount is worked out

TimeTracker does not count calendar days. It walks the range day by day and counts only what you actually owe.
1

Skip non-working days

Days your own schedule marks as non-working are skipped. Weekends, a non-working Wednesday, a schedule exception – all skipped.
2

Skip company holidays

A company holiday that applies to you is skipped, so an org calendar never quietly eats your balance.
3

Count the rest

Each remaining day counts as one whole day, or – on an hours policy – that day’s expected hours from your schedule.
4

Apply the boundary fractions

A Half day or Quarter day on the first or last day scales that day only. Days in the middle are always whole.
The amount is recalculated on the server when you submit. What the dialog shows and what gets booked are worked out the same way, from the same schedule and the same holiday list.

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Worked example

Sarah Lin books 21 to 25 July on Annual leave (unit: days). Requested: 5 days. Now she extends it to Sunday 27 July. Saturday and Sunday are non-working, so they are skipped. It is still 5 days. Now she sets First day to Half day. Monday counts 0.5 instead of 1, so the request becomes 4.5 days.

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Hours policies

On an hours policy, each counted day contributes that day’s expected hours, not a flat 8. Ana Ferreira is on Part-time Mon/Wed/Fri – 8h Monday, 8h Wednesday, 4h Friday. Booking Monday to Friday on an hours policy costs 20 hours, because Tuesday and Thursday are non-working and Friday is a short day.

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The live balance readout

The panel at the bottom shows two figures. Two messages can appear:
  • “This range spans no working days (weekends / holidays only).” – nothing to book. Submit stays disabled.
  • “This request exceeds the negative-balance limit (floor N days).” – the request would push you past what the policy allows. Submit stays disabled.
Available, not Remaining, is the number that matters. A request you already have pending is counted, so you cannot spend the same days twice.

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What happens after you submit

Either way the request appears on the Requests tab under My requests, and approved leave shows on the Timeline tab and on the Planner.

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Your requests list

The Requests tab shows your own requests in every status. Above the table sit the filters:
  • Status – all statuses, or one.
  • Member – approvers only. Plain members always see just their own rows.
  • Date range – open-ended is allowed, so “from 1 July onwards” works.
  • Clear filters – appears once anything is set.
A search box filters by text, and the table sorts and pages like the rest of the app.

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Withdrawing a request

Each row has a three-dot menu. Both open a confirmation:
Withdraw this request? Your pending request will be withdrawn and the reserved balance released. This cannot be undone.
Withdrawn is final. You cannot un-withdraw – submit a new request instead.
If your request has already been approved, Withdraw is not offered. You will see “This request has already been approved. Withdraw the approval instead.” Ask an approver, or use Withdraw approval if you hold the capability.

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Permissions

Requesting, and withdrawing your own pending request, need leave.request – held by Owner, Admin, Project Manager, Finance, Member and Contractor. Withdrawing an approval needs leave.approve – Owner, Admin and Project Manager. A member-scoped policy can only be requested by the people it names. Trying anything else is rejected by the server.

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Common questions

No. A request is always for yourself. An admin can adjust someone’s balance instead – see /time-off/leave-balances.
No. Fractions apply to the first and last day only. Book the middle day as a separate single-day request if you need a half.
Either the policy counts in hours, or Allow fractional days is off for that policy. Ask an admin.
Only if the policy allows it, and only down to the limit it sets. The dialog names the floor when you cross it.
No. Withdraw it and submit a new one.
Approved and pending leave shows on the Timeline and the Planner to anyone who holds leave.viewOthers. Your note is not shown there.

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Troubleshooting

Leave balances

Accrued, used, pending, remaining and available.

Approve time off

What happens after you submit.

Leave policies

Units, fractions and approval rules.

Company holidays

Days that are skipped when counting.

Working hours and days off

The schedule that decides which days count.