Being straight about this is the point. An import screen that half works is worse
than a plan you can follow in an afternoon.
The good news
Most of what you need to move is structure, not history. Clients, projects, people and rates are usually a few dozen rows, and they only get typed once. Historical time entries are the large part, and most teams do not need them inside the new tool. Keep the old export as your archive and start clean.What to bring across
How to move in a day
1
Export from your old tool
Take a full CSV or Excel export and keep it somewhere safe. This is your
archive of everything you are not bringing across.
2
Create the workspace
See Create a workspace.
3
Add your clients
One row per company you bill. See
Create a client.
4
Add active projects only
Attach each to its client. Set the budget while you are there. See
Create a project.
5
Invite your team
Send invitations, or add people directly. See
Invite your team.
6
Set rates
Billable rates first, cost rates once your people are in. See
Rates overview.
7
Add open tasks
Only work that is still outstanding. Bulk actions help here – see
Bulk actions.
8
Pick a start date
Track everything from that Monday onward in TimeTracker, and nothing before it.
Example
Northwind Studio moves off a spreadsheet-and-timer stack.
Everything before 1 September stays in the old export. Nothing is lost, and no
number in TimeTracker is a retyped guess.
Getting your data out
Export is fully supported, and it is a first-class feature. Go to Settings → Data → Export. The page reads “Take everything in this workspace with you, in open formats.”Export all your data
The card describes it as: “Clients, projects, time, rates, invoices and more, as JSON plus per-entity CSV. Large workspaces are prepared in the background – keep working and we’ll post a download link here when it’s ready.” Click Export all data.
Included: clients, projects, sections, tasks, time entries, rates, budgets,
invoices, payments, expenses, members, saved views, notification settings and the
audit trail.
Small workspaces download straight away. Large ones are prepared in the
background – you get “Preparing your export. We’ll notify you here when it’s
ready to download.” and a notification when the file is ready.
Only the workspace owner can export all data. The card says so: “Only the
workspace owner can export all data.”
Report exports
For a slice rather than everything, build a report and export it.
See Export a report.
Options and settings
Permissions
Exports are a Pro feature. The button shows a Pro badge on Free.
What happens next
Once your structure is in and your team is tracking, the rest follows the normal chain: Client → Project → Task → Estimate → Time entry → Approval → Budget impact → Invoice → Payment. Work through Setup checklist to confirm you have not missed anything.Common questions
Can I upload a CSV of clients and projects?
Can I upload a CSV of clients and projects?
Not today. There is no CSV import. Add them through the normal screens.
Is there a Toggl, Clockify or Harvest importer?
Is there a Toggl, Clockify or Harvest importer?
No. Export from those tools for your own archive, then set up your clients,
projects and rates in TimeTracker and pick a switch date.
Should I import historical time entries?
Should I import historical time entries?
Almost never. Historical time cannot be meaningfully re-approved or
re-invoiced. Keep your old export as the archive.
Can I get my data back out?
Can I get my data back out?
Yes, in full, as JSON plus per-entity CSV. That is a deliberate promise – your
data is yours.
Why can only the owner export everything?
Why can only the owner export everything?
A full export contains every rate, cost and invoice in the workspace. It is
the single most sensitive action in the product.
How long does an export take?
How long does an export take?
Small workspaces download immediately. Larger ones are prepared in the
background and you get a notification with the link.
Troubleshooting
The export button shows a Pro badge. Exports are a Pro feature. See Plans and features. The export button is disabled. Only the workspace owner can run a full export. The note under the button says so. Export failed. You see “Export failed. Try again in a moment.” Nothing was changed. Try again. My export never arrived. Large exports are prepared in the background and announced by a notification. Check your Inbox, and check your notification settings have not silenced the Project changes category.Related guides
Switch from another tool
The full migration walkthrough.
Import clients and projects
Setting up your client list quickly.
Setup checklist
Confirm nothing is missing.
Export a report
CSV, Excel and PDF from any report.
Integrations overview
Everything TimeTracker connects to.
Export formats
What each export file contains.