What is in the Inbox?
One row per notification you received – a task assigned to you, a timesheet approved, an invoice gone overdue. Newest first. A row appears here only when in-app is one of your channels for that category. If you switched in-app off and left email on, you get the email and nothing in the bell.Opening it
1
Click the bell
It sits in the top bar of every workspace screen.
2
Read the list
The panel shows your most recent notifications, newest first.
3
Click a row
The row is marked read and you are taken to the thing it is about.
The unread badge
A small count sits on the bell whenever you have unread notifications.
The badge disappears completely at zero. It never shows a
0.
What each row shows
Where a row takes you
Clicking a row marks it read and then opens the item.
A few notifications are information only and do not navigate anywhere. They are
still marked read when you click them.
Marking things read
Mark all read only appears when you actually have unread notifications.
There is no way to delete a notification, and no unread filter. Rows age out on
their own – see Retention below.
How many rows you see
The panel holds your most recent 50 notifications. There is no “load more”. Anything older has scrolled off, but the work itself is untouched – notifications are a signal, not a record.Empty state
When you have nothing waiting, the panel reads:You’re all caught up New activity will appear here.
Retention
Notifications do not stay forever.
Removing an old notification never touches the task, timesheet or invoice it
described.
Example
Sarah Lin opens TimeTracker on Monday morning. Her bell shows 4.
She clicks the first three, which marks each read as she goes. She clicks Mark
all read to clear the last one. The badge disappears.
Note what is not there: Sarah submitted her own timesheet last Friday, and she
was not notified about that. She did it.
Permissions
Your Inbox is yours. There is no capability to read someone else’s, and no way to see another person’s notifications from any screen.Common questions
Is there a full-page Inbox?
Is there a full-page Inbox?
No. The bell panel is the whole Inbox. The View all notifications button
at the bottom of the panel takes you to notification settings, not to a
longer list.
Can I filter to unread only?
Can I filter to unread only?
No. Unread rows are visually distinct – bold title and a dot on the right –
but there is no filter.
Can I delete a notification?
Can I delete a notification?
No. Marking read is the only action. Rows age out on their own.
Why is my Inbox empty when I am getting emails?
Why is my Inbox empty when I am getting emails?
Your in-app channel is off for those categories. Turn it back on from your
profile’s Notifications tab. See
Your notification settings.
Why did nothing arrive when I finished a task?
Why did nothing arrive when I finished a task?
You are excluded from notifications about your own actions. The task’s other
watchers heard about it. You did not, because you already knew.
Can my manager see my Inbox?
Can my manager see my Inbox?
No. Notifications are per person and nobody can read yours.
Troubleshooting
The badge shows a number but the panel looks empty. Refresh the page. If it persists, one of your unread rows is older than the 50 the panel holds. Rows appear but clicking does nothing. Some notifications are information only and have nothing to open. They still mark read. I get emails but no Inbox rows. That is a channel setting, not a bug. Turn in-app back on for that category. I get nothing at all. Check whether you were the person who performed the action. See Notifications overview.Related guides
Notifications overview
How the notification system fits together.
Your notification settings
Choose what reaches you, and on which channel.
Notification types
Every notification, its trigger, and its recipients.
Email notifications
What emails look like and how delivery works.
My tasks
Your actual work. This is not the Inbox.
Reminders
The daily checks and how to schedule them.